Support
Need a hand? We’re a small team and we read every message. We aim to reply within 1–2 business days.
Questions, bugs, billing help, or feedback:
support@legacymind.com
Access, export, or deletion of your data:
privacy@legacymind.com
How do I get more minutes?
You can purchase additional minutes directly inside the app via Google Play (Android) or the App Store (iOS). Open the app, go to your Profile, and tap “Get more minutes”. If you have any trouble, email support@legacymind.com and we’ll help you out.
My payment went through but my minutes haven’t appeared.
Minutes usually land within a few seconds of checkout. If yours haven’t after a minute, pull to refresh the Usage screen. If they’re still missing, email support@legacymind.com with the email on your account and we’ll credit you.
How do I delete a recording?
Open the memory, tap the options menu, and choose delete. Deletion removes the audio and its transcript.
How do I delete my account?
In the app, go to Profile → Delete Account. This permanently removes your account, recordings, and transcripts. You can also request deletion by emailing privacy@legacymind.com from your account email.
Who can see my recordings?
Only you, unless you explicitly share a memory with a connection. See our Privacy Policy for details.